How to cancel your StatesCard

You can get in touch with our support team via email at or via the support widget in cases you'd like to permanently cancel your card.

You may suspend your StatesCard indefinitely (or until its expiration date) to prevent the card from being used or charged for any recurring payments instead of cancelling.

To suspend your card instead - follow our quick guide.

Notes on cancellations:

  • Any balance on your card cannot be withdrawn or refunded. We suggest using up any funds on your balance if you do not have a need for your card any more. 
  • Your account information - we keep record of account information of any users that loaded funds to their StatesCard within the last 6 months in order to provide accurate information in case of a chargeback or for security purposes in the case of potential fraud.
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