How to cancel your StatesCard

Canceling the card is a manual process by a member of the team. In order to cancel your StatesCard, please reach out to our support team at support@statescard.com.

Withdrawing funds is not currently supported so we suggest using up any funds currently on your balance before reaching out for cancellation. After confirming you're looking to cancel, a member of the team will issue the cancellation for your card.

Notes:

  • Any remaining funds on balance before cancellation will not be refunded.
  • This process does not delete record of your account information - we keep record of account information for any user that loaded funds to their StatesCard within the last 6 months in order to provide accurate information in case of a chargeback or for security purposes in the case of potential fraud.
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