How to cancel your StatesCard

Canceling the card is a manual process by a member of the team. In order to cancel your StatesCard, please reach out to our support team at

Withdrawing funds is not currently supported so we suggest using up any funds currently on your balance before reaching out for cancellation. After confirming you're looking to cancel, a member of the team will issue the cancellation for your card.


  • Any remaining funds on balance before cancellation will not be refunded.
  • This process does not delete record of your account information - we keep record of account information for any user that loaded funds to their StatesCard within the last 6 months in order to provide accurate information in case of a chargeback or for security purposes in the case of potential fraud.
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