How to cancel your StatesCard

Canceling/permanently deactivated a card is not currently supported. You may suspend your StatesCard indefinitely (or until its expiration date) to prevent the card from being used or charged for any recurring payments. 

To suspend your card - follow our quick guide.


  • Any balance on your card cannot be withdrawn or refunded. We suggest using up any funds on your balance if you do not have a need for your card any more. 
  • Your account information - we keep record of account information of any users that loaded funds to their StatesCards within the last 6 months in order to provide accurate information in case of a chargeback or for security purposes in the case of potential fraud.
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